topic Re: Arlo pro2 camera video zone in Arlo Pro 2

One of the Arlo Pro 2 cameras doesn't show activity zones setting. How to set?

Antonthat — Thu, 26 Sep 2019 15:50:21 GMT

I have three Arlo pro 2 cameras. One of them doesn’t show video zones setting. How do I set correctly?

Re: Arlo pro2 camera video zone

JessicaP — Wed, 25 Sep 2019 22:25:07 GMT

Hi Antonthat,

Could you clarify about one of your Arlo Pro 2 cameras doesn't show video zones settings? Are you referring to the Activity Zones setting? Or are you referring to the Video Settings?

Re: Arlo pro2 camera video zone

Antonthat — Thu, 26 Sep 2019 03:14:42 GMT

Sorry! It’s active zones setting

Re: Arlo pro2 camera video zone

JessicaP — Thu, 26 Sep 2019 15:50:04 GMT

No worries, thanks for confirming! Just to also confirm, is this happening on your Arlo Pro 2 camera? Or is it on a different camera?

Re: Arlo pro2 camera video zone

Antonthat — Thu, 26 Sep 2019 22:47:52 GMT

Arlo pro 2 camera

Re: Arlo pro2 camera video zone

JessicaP — Fri, 27 Sep 2019 17:24:02 GMT

Could you show me a screenshot where the activity zones setting is not showing for your Arlo Pro 2 camera? Is this happening on both the web client on your computer and/or your Arlo app on your phone device?

Re: Arlo pro2 camera video zone

Antonthat — Sat, 28 Sep 2019 03:39:57 GMT

Screen shot from the app

Re: Arlo pro2 camera video zone

JessicaP — Mon, 30 Sep 2019 16:06:21 GMT

Thanks for the screenshot. Let me reach out to you via private message to gather more information from you.