topic Re: Pro 2 VCR Stops Recording in Arlo Pro 2

Pro 2 cvr stops recording through the night

Tedb914 — Tue, 24 Sep 2019 22:12:08 GMT

VCR enabled camera stops recording at 11:59 pm every night will not continue into next day. Have to unable VCR then enable for the camera to start back recording.
Have tried using on other cameras in system and does same thing.
Please advise of any know fix for this.
Thanks
Ted B

Re: Pro 2 VCR Stops Recording

ShayneS — Tue, 24 Sep 2019 22:11:28 GMT

Hi @Tedb914

Are you having an issue with CVR or a custom schedule you created? if you are using a schedule, I have provided an article below that will help assist with the implementation.

How can I set a schedule for my camera in my Arlo account?

Re: Pro 2 VCR Stops Recording

Tedb914 — Tue, 24 Sep 2019 22:22:09 GMT

Problem with CVR. Time line does not continue into next day. Stops at 11:59pm.
Time line starts back when you deactivate CVR then reactivate CVR. It records with time line to 11:59pm again and stops. No time line visible into next calendar day.

Re: Pro 2 VCR Stops Recording

ShayneS — Tue, 24 Sep 2019 23:49:16 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Pro 2 VCR Stops Recording

Tedb914 — Wed, 25 Sep 2019 00:00:06 GMT

Yes thanks.