topic Re: Blurry/foggy image on lens in Arlo Pro 2

Blurry/foggy image on lens

Morphed — Tue, 24 Sep 2019 21:03:28 GMT

I have a couple of Arlo pro 2 cameras set outside and the image on one of them is useless at night and early in the morning. During the day the image becomes as normal, but during the night and early morning it is seems blurry and foggy. I have no skins on it and since the image is good during the day I assume it is not because of a dirty lens, anyone seen anything like this before? Is it broken?

Re: Blurry/foggy image

Morphed — Mon, 23 Sep 2019 05:28:54 GMT

Night image, night vision on

Re: Blurry/foggy image

ShayneS — Tue, 24 Sep 2019 21:03:46 GMT

Hi @Morphed

This issue may be from the dew in the mornings. Have you been able to physically check your camera for any moisture on the lens?

Re: Blurry/foggy image on lens

Retired_Member — Tue, 24 Sep 2019 21:30:16 GMT

Your camera has dirty lens. I had the same issue with my outside located cameras. Gentle wipe with a soft cloth does the magic!

Re: Blurry/foggy image

Morphed — Thu, 26 Sep 2019 04:24:09 GMT

Hi,

Yeah seems to be dew, the lens is not dirty it just fogs up during the night and early morning. How do I fix that? Because the cameras are supposed to be weather proof and if the image gets all blurry from dew then they serve no purpose during those hours 😕

Re: Blurry/foggy image

Retired_Member — Thu, 26 Sep 2019 13:43:14 GMT

This could give you an idea: https://www.google.com/search?q=anti+fog+for+glasses&rlz=1C1CHBD_enUS698US699&oq=anti+fo&aqs=chrome.5.69i57j0l5.11455j0j7&sourceid=chrome&ie=UTF-8

Re: Blurry/foggy image

StephenB — Thu, 26 Sep 2019 23:26:16 GMT

@Morphed wrote:
Yeah seems to be dew, the lens is not dirty it just fogs up during the night and early morning. How do I fix that?

Rain-X works (likely there are similar products that will too).

Re: Blurry/foggy image on lens

crosskar1 — Mon, 16 Dec 2019 19:23:26 GMT

I am also having this problem I @StephenB just purchased a 4 camera Arlo Pro 2 system to camera so perfectly clear images outside at night two of them are foggy I have set up multiple Arlo systems and have never had this experience it almost looks as though the plastic protective coating is still on it but it is not

Re: Blurry/foggy image on lens

PiperG — Tue, 31 Mar 2020 19:19:46 GMT

I have a similar issue with one of my three cameras. Occasionally, the camera appears to have Vaseline smeared on it. It doesn't and it will clear up on it's own. But, all the videos for the day will also appear "smeared" as well as the live feed. It just goes away on it's own. Any ideas?

I tried to attach a video clip but Arlo would not let me post an mp4 extension.

Re: Blurry/foggy image on lens

StephenB — Wed, 01 Apr 2020 15:37:52 GMT

@PiperG wrote:

I have a similar issue with one of my three cameras. Occasionally, the camera appears to have Vaseline smeared on it. It doesn't and it will clear up on it's own.

Did you try Rain-X (or a competing product)?