topic Re: How to delete Hub from my arlo device list in Arlo Pro 2

How to delete Hub from my arlo device list

Trevinated — Thu, 12 Sep 2019 18:56:10 GMT

Hi all. If anyone could help it would be great.
When I first setup my account and devices, I gave my Arlo Pro2 hub a name I later decided to change. Unfortunately I wan't able to change it so I reset everything and when I set it up again I gave it a new name.
Now when I go to view my devices, it shows the Hub with the new name, but also shows a second hub as a device in the device list along with my cameras.
Does anyone know how to remove it from my device list? Front Door is the one I want to delete.

Re: How to delete Hub from my arlo device list

idbl_fanatic1 — Thu, 12 Sep 2019 18:58:06 GMT

Devices>scoll all the way down to hub>scroll all the way down again>remove

Re: How to delete Hub from my arlo device list

Trevinated — Thu, 12 Sep 2019 19:03:49 GMT

Unfortunately there is no remove option ot any setting under that device to remove. That feature is there for all devices excepth the "Front Door"No setting or remove buttons available. I could rename and that's it.

Re: How to delete Hub from my arlo device list

StephenB — Thu, 12 Sep 2019 20:32:20 GMT

I saw this with one of my older base stations (don't recall the model), and never figured out how to get rid it. So I just left it.

It's a bit ugly, but it doesn't get in the way. And normally I'm not spending much (if any) time changing settings.

FWIW, That base station is not in service now.

I guess you could contact support, as they might have a way to handle it (and it should be fixed). https://www.arlo.com/en-us/support/contact.aspx