topic Re: Pro 2. Issues logging into web browser. Logs in then immediately kicked out. in Arlo Pro 2

Pro 2. Issues logging into web browser. Logs in then immediately kicked out.

kunfuzion — Sat, 31 Aug 2019 00:58:35 GMT

I've been having issues logging into the web browser. It was working this morning until I got logged. When trying to log back it, it logs in then immediately kicks me back out. This is on Firefox. IE won't even log in. I've tried clearing cookies and cache but no success. Log in on mobile app works but my service is horrible indoors (ie. work).

Any recommendations??

Thanks in advance.

Re: Pro 2. Issues logging into web browser. Logs in then immediately kicked out.

JessicaP — Wed, 04 Sep 2019 16:42:55 GMT

Hi kunfuzion,

Are you still having a problem logging on when using this link: https://my.arlo.com?

Re: Pro 2. Issues logging into web browser. Logs in then immediately kicked out.

kunfuzion — Wed, 04 Sep 2019 19:11:25 GMT

It wasn't yesterday and I was advised by customer service to modify my AV parameters, but I just tried and it does now. Looks like the interface changed and went through some updates... Let's hope the issues are resolved.