topic Re: Arlo Pro 2 night vision looks & sounds like snow storm in Arlo Pro 2

Arlo Pro 2 night vision looks & sounds like snow storm

Treehouse14 — Tue, 27 Aug 2019 18:48:19 GMT

Hi.
I recently installed a new pro 2 system. All is well during the day and night was “fine”. Now when I view at night it looks and sounds like a snow storm is going on. This is happening with all 4 cameras.

Re: Arlo Pro 2 night vision

ShayneS — Tue, 27 Aug 2019 18:52:29 GMT

Hi @Treehouse14

Have you tired to reboot your base station & test again? You can also try & reboot the cameras by removing & re-inserting the batteries.

Does this occur on your mobile app & web browser?

Re: Arlo Pro 2 night vision looks & sounds like snow storm

PNelson — Wed, 28 Aug 2019 00:26:42 GMT

Do you have silicone skins on them? If yes, test it without them. The skins, especially those with a hood, cause reflections during night video.

Re: Arlo Pro 2 night vision

Treehouse14 — Sun, 22 Sep 2019 12:25:59 GMT

yes rebooting the system worked. It’s only happened once again and resolved itself.