topic Re: Arlo Pro 2 has lag. Slow with 30-45 seconds on voice. Tried live chat but took so long. in Arlo Pro 2

Arlo Pro 2 has lag. Slow with 30-45 seconds on voice. Tried live chat but took so long.

Dingus84 — Thu, 22 Aug 2019 15:38:30 GMT

Has anyone returned this LAGGY piece. Horribly slow 30 to 45 seconds on voice here in New Zealand. USELESS.

As for the live CHAT I waited so long and gave up several times. Model ARLO Pro2 VMS4230P - 100AUS.

michaelkenward — Thu, 22 Aug 2019 15:38:47 GMT

@Dingus84 wrote:

Has anyone returned this LAGGY piece of C**p. Horribly slow 30 to 45 seconds on voice here in New Zealand. USELESS.

Doesn't this depend on the speed and quality of your Internet service and the rest of your network?

Crap Internet + dodgy local network = slow service.

Dingus84 — Thu, 22 Aug 2019 20:48:16 GMT

Gee I never thought of that.

My download speed is only 168MBps and Upload 67MBps.

Spent several hours online with Arlo support and got no where.

Got a transcript of the conversation, along with case number and returned to the store.

Paid the extra and bought a competitors brand. Battery system that supposedly lasts a year.

Guess what ZERO lag.