topic Re: Night Vision not working. Arlo Pro 2 in Arlo Pro 2

Night Vision not working. Arlo Pro 2

DeepSouth — Fri, 09 Aug 2019 15:08:05 GMT

Arlo Pro 2 Cameras. Night vision on these cameras is almost non existent. When they are tripped by motion the view comes in clear. However, they immediately turn to black and nothing can be seen. I would not recommend these cameras as they do not perform as advertised.

Re: Night Vision not working. Arlo Pro 2

JessicaP — Mon, 12 Aug 2019 19:16:07 GMT

Hi DeepSouth,

Try to reposition your Arlo Pro 2 camera to see if that helps. You can read here to learn how to position your Arlo Pro 2 camera: How do I position my Arlo Pro 2 camera?

Re: Night Vision not working. Arlo Pro 2

DeepSouth — Mon, 12 Aug 2019 23:49:25 GMT

Thanks Jessica but they get repositioned every time they come down to get recharged. Your suggestion really does not help the issue.

Re: Night Vision not working. Arlo Pro 2

JessicaP — Tue, 13 Aug 2019 16:31:47 GMT

I would suggest contacting the Support Team so they can assist you further. You will find several options for contacting support in the provided link.

Re: Night Vision not working. Arlo Pro 2

DeepSouth — Mon, 19 Aug 2019 17:46:12 GMT

Once again Jessica, your suggestion will not remedy the lack of night vision in these cameras. They simply do not work without supplemental light sources.