https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717207#M32326 <P>Yes done</P> Mon, 12 Aug 2019 17:45:38 GMT msobhy99 2019-08-12T17:45:38Z https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717200#M32322 <P>When the base unit is connected to the power source , no light is on . Which indicates that no power is reaching the base unit . Please advise</P> Mon, 12 Aug 2019 17:45:15 GMT https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717200#M32322 msobhy99 2019-08-12T17:45:15Z https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717204#M32323 <P>This may have already been checked but has the on/off button next to the dc input socket on the base been bumped?</P> Mon, 12 Aug 2019 17:45:27 GMT https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717204#M32323 Dannybear 2019-08-12T17:45:27Z https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717207#M32326 <P>Yes done</P> Mon, 12 Aug 2019 17:45:38 GMT https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717207#M32326 msobhy99 2019-08-12T17:45:38Z https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717209#M32328 <P>Sounds like a dud base unit. Best take it back and swap it or you can try contacting the arlo support team for a replacement at your shipping cost of course.</P> Mon, 12 Aug 2019 17:45:49 GMT https://community.arlo.com/t5/Arlo-Pro-2/When-the-base-unit-is-connected-to-the-power-source-no-light-is/m-p/1717209#M32328 Dannybear 2019-08-12T17:45:49Z