topic Handing Arlo System off to new owners. Just need to remove camera and Base Station from account? in Arlo Pro 2

Handing Arlo System off to new owners. Just need to remove camera and Base Station from account?

sean7512 — Thu, 08 Aug 2019 15:25:55 GMT

We have sold our gouse and I am leaving the Arlo system here for the new owneers and I'll be buying a new system for the new house.

Once I remove the cameras from the Basetation and then remove the Basetation from ym account is that all I have to do? I assume that will put all of the cameras into a "new" mode so the new owners can download the app and set them up themself?

Would any of the old recordings still be visible to the new owner?

Re: Handing Arlo System off to new owners. Just need to remove camera and Base Station from account?

TomMac — Thu, 08 Aug 2019 15:26:06 GMT

As you did , remove device on all cameras and then base....

In your account, you should see no devices. ( you can still access your own library )

In you new location , add the new system to your current account ( if keeping same email , otherwise you can start a new account )

The new owners will have to set up their own account and add devices just as if new. They will not have access to your account ( don't give them your info )

Re: Handing Arlo System off to new owners. Just need to remove camera and Base Station from account?

sean7512 — Thu, 08 Aug 2019 15:26:20 GMT

Thank you, I figured that was all I had to do, but wanted to make sure.