topic Re: AC power has been disconnected. Activity zones are currently disabled. What is this? in Arlo Pro 2

AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Tue, 30 Jul 2019 16:11:55 GMT

For about a week I've had this alert. On main and on guest. What is this about because system seems to be working and nothing was done to it.

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

JessicaP — Tue, 30 Jul 2019 16:12:04 GMT

Hey Gem435,

If you have any activity zones set on your Arlo camera, it's letting you know that your activity zones is disabled until you connect your camera to AC power.

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Tue, 30 Jul 2019 17:18:14 GMT

Disabled activity zones, took alert off.

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Vatdan — Thu, 01 Aug 2019 20:51:07 GMT

I have the message on my phone. I don't understand your reply. Please explain in more detail. We hooked it up outside. The next day we received this message. We pugged it in to the USB and to the electrical plug. After 24 hrs we hooked it back outside. We r still getting the same mesaage

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Thu, 01 Aug 2019 21:34:10 GMT

Check your activity zone settings, we disabled ours and message disappeared.

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Mon, 05 Aug 2019 12:06:33 GMT

Did you disable your activity zones?

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

fabricioavil — Thu, 08 Aug 2019 23:18:09 GMT

Hi,

I have 6 "Arlo Pro 2 cameras", from around 2 months ago 1 camera started daily (or even more than once per day) showing a yellow alert mark on the right bottom corner of the preview card, when I click on it, it says:

Create Activity Zones and get notified when activity happens within a defined space.

button 1: CREATE ACTIVITY ZONES

button 2: Not now

then when I click on Create Activity Zones, my zones are there, then I change them a bit so the SAVE button will get avaiable, I save the zones and the mentioned alert dissapear, but after no more than some hours, this alert comes back.

And in the last 2 or 3 weeks, a second camera start doing exactly the same.

Any idea of what can be the solution?

Thank you!

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Vatdan — Thu, 08 Aug 2019 15:58:10 GMT

thanks for the help, but everyone keeps saying disable zones, in my profile I don't see anything that says zones. even Arlo sent me a link.. am I looking in the wrong spot?

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Thu, 08 Aug 2019 18:04:46 GMT

On each camera click device settting... 7 item down is activity zones. If its enabled click disable

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

cmcsmj — Sun, 08 Sep 2019 00:04:12 GMT

We just installed these cameras today and I have the same message. But I want to enable the activity zones because one camera gets the street. I get a warning of activity about every 2 minutes. I want the activity zone to work so I can get the alert just when someone comes in the driveway. So does that camera need to connected to AC power? If so, that defeats the whole purpose of wireless cameras. Does anyone have any ideas?

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Sun, 08 Sep 2019 00:31:54 GMT

Yes, the only other way to get rid of message is to connect to power. And the only other way is not to use activity zone. I know its frustrating can you point the camera more on the driveway? Arlo really needs to fix this issue. Why have some feature and not be able to use.

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Kktracy3 — Sun, 08 Sep 2019 02:07:09 GMT

If you pay for a smart subscription then it will allow activity zones with just battery power..

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Sun, 08 Sep 2019 11:05:43 GMT

Did not know that, how much is the subscription?

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Kktracy3 — Sun, 08 Sep 2019 11:14:17 GMT

I pay 2.99 a month for one camera but I think there is a $10 a month for 10 cameras and maybe one higher than that

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Sun, 08 Sep 2019 12:53:46 GMT

What other features are there?

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Kktracy3 — Sun, 08 Sep 2019 13:19:32 GMT

https://kb.arlo.com/000056586/What-key-features-are-available-with-Arlo-Smart

This link shows the features

Re: AC power has been disconnected. Activity zones are currently disabled. What is this?

Gem435 — Sun, 08 Sep 2019 14:19:04 GMT

Thanks, may have to consider that.