https://community.arlo.com/t5/Arlo-Pro-2/Battery-not-charging/m-p/1715057#M32001 <P>First are you using the ORGINAL charger and cable ? Normal usb adapters will not charge the battery pack</P> <P>&nbsp;</P> <P>Have you tried this ....</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_blank">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A></P> <P>&nbsp;</P> Thu, 01 Aug 2019 17:31:50 GMT TomMac 2019-08-01T17:31:50Z https://community.arlo.com/t5/Arlo-Pro-2/Battery-not-charging/m-p/1715050#M31999 Can anyone tell me how to contact customer service? They hang up on me after about 5 minutes of being on hold waiting for someone to talk to in the first place &amp; live chat isn’t working. My battery on one of my cameras is apparently dead because it won’t charge. I just bought the cameras in December. Also, the app kicked me out &amp; I haven’t been able to get into it in months so I can’t even see what’s going on outside my house! Thu, 01 Aug 2019 17:13:47 GMT https://community.arlo.com/t5/Arlo-Pro-2/Battery-not-charging/m-p/1715050#M31999 Carmella 2019-08-01T17:13:47Z https://community.arlo.com/t5/Arlo-Pro-2/Battery-not-charging/m-p/1715057#M32001 <P>First are you using the ORGINAL charger and cable ? Normal usb adapters will not charge the battery pack</P> <P>&nbsp;</P> <P>Have you tried this ....</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_blank">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A></P> <P>&nbsp;</P> Thu, 01 Aug 2019 17:31:50 GMT https://community.arlo.com/t5/Arlo-Pro-2/Battery-not-charging/m-p/1715057#M32001 TomMac 2019-08-01T17:31:50Z