topic Arlo Pro 2 Is Not Detecting Motion in Arlo Pro 2

Arlo Pro 2 Is Not Detecting Motion

sanaitha — Thu, 01 Aug 2019 21:28:17 GMT

Only one camera detecting motion

Arlo Pro 2 Is Not Detecting Motion

michaelkenward — Thu, 01 Aug 2019 21:28:32 GMT

@sanaitha wrote:
Only one camera detecting motion

Too little information to go on.

How many cameras do you have?

Tried swapping them around?

Any more details you can provide?

Arlo Pro 2 Is Not Detecting Motion

sanaitha — Fri, 02 Aug 2019 22:25:41 GMT

Hi @michaelkenward I got two cameras with the base station. When I look at the cameras on my phone both offer me motion detection feature with ‘test motion detection’ action. However only one of the two cameras detects motion other does not.

Re: Arlo Pro 2 Is Not Detecting Motion

ShayneS — Mon, 05 Aug 2019 16:57:31 GMT

Hi @sanaitha

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Arlo Pro 2 Is Not Detecting Motion

sanaitha — Thu, 08 Aug 2019 09:30:24 GMT

Unable to find the solution at support link.

I got two cameras with base station, only one of the two is detecting motion the other is not even after my carrying out the necessary trouble shoot.

Re: Arlo Pro 2 Is Not Detecting Motion

ShayneS — Thu, 08 Aug 2019 16:44:52 GMT

@sanaitha

Have you tried to remove the camera from Settings > My Devices > Re-Add it?