Nightime Recording stopped. Support team stated my issue was resolved and closed my case.

Jawmbi — Mon, 29 Jul 2019 15:24:20 GMT

As with many others that have posted to the board my Arlo Pro 2 has stopped recording at night. I have had chats and phone calls with Arlo tech to no avail. I've been told to reboot and to also delete then reinstall my cameras. I've adjusted sensitivity levels. I do not use a schedule. Shortly after my last phone call with Arlo tech support I received an email stating my issue had been resolved and my case was closed out. As it stands now the system is only good for using indoors and I'll have to replace the Arlo Pro with a more reliable camera to ensure I have protection.

Re: Nightime Recording stopped. Support team stated my issue was resolved and closed my case.

JessicaP — Tue, 30 Jul 2019 14:58:04 GMT

Hey Jawmbi,

Sorry to hear that the support team closed out your case when you're still having problems with your Arlo Pro 2 recordings. Let me reach out to you via private message so I can gather some information from you.

topic Nightime Recording stopped. Support team stated my issue was resolved and closed my case. in Arlo Pro 2

Nightime Recording stopped. Support team stated my issue was resolved and closed my case.

Re: Nightime Recording stopped. Support team stated my issue was resolved and closed my case.