Arlo Pro 2 Camera although plugged in goes offline

ABSYD — Mon, 22 Jul 2019 12:42:23 GMT

My camera is plugged into power using the provided factory power adapter. The Camera will be working fine after a days of operation it will suddenly go offline. the app shows that the camera needs to be charged and the front of the camera the 3 LED amber lights will start flashing. with no operation. Eventhough the camera is connected to the power? If I turn on and off the power switch the camera resets itself and starts working. but it seems to have become a daily problem. Any suggestions? Also if I do nothing and leave it after about 7-8 hrs it starts working again.

Re: Arlo Pro 2 Camera although plugged in goes offline

ShayneS — Tue, 23 Jul 2019 23:31:28 GMT

Hi @ABSYD

Is it possible to test the camera with a different charger or the charger with a different camera?

Is the camera's battery dying or is appearing offline?

topic Arlo Pro 2 Camera although plugged in goes offline in Arlo Pro 2

Arlo Pro 2 Camera although plugged in goes offline

Re: Arlo Pro 2 Camera although plugged in goes offline