topic Re: Arlo Pro base station dead i in Arlo Pro 2

Arlo Pro base station dead in 3 days

Dionlund — Thu, 04 Jul 2019 07:24:51 GMT

Hello
My Arlo Base has been offline the last couple of days...
When I looked into the problem - my Arlo Base is "dead", it seems like there is no power on.
I have tried to change to another wallplug but the base is still completely "dead" - no LED is on.
What could be the problem ?
Is it possible to buy another Arlo Base, and connect my "old" 5 Cameras to this new Arlo Base ?
Best Regards
Dion Lund

Re: Arlo Pro base station dead in 3 days

Dannybear — Thu, 04 Jul 2019 09:33:43 GMT

You haven’t bumped the on-off switch next to the power plug - socket on the base station?
Alternatively have you checked the power adapter is working that powers the base?

Re: Arlo Pro base station dead i

Dionlund — Thu, 04 Jul 2019 11:10:32 GMT

Thanks for your reply.

I have tried to reset the base, unplug for 5 minutes and retry .. no luck.

The on/off button I have togglet for several times - no result.

I wonder if it is possible to use the "old" cameras on a new Arlo Base ?

best

Dion

Re: Arlo Pro base station dead i

TomMac — Thu, 04 Jul 2019 13:10:09 GMT

@Dionlund wrote:

I wonder if it is possible to use the "old" cameras on a new Arlo Base ?

Yes, you can use old cameras on a newer base.... the only camera that doesn't work is the Ultra, which requires the Ultra base. ( but even the Ultra base can use older cameras )

Re: Arlo Pro base station dead

Dionlund — Thu, 04 Jul 2019 13:33:14 GMT

Thanks for your reply,

I will order a new Arlo Base station, and hope this solves my issue 🙂

best

Dion