https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1709986#M30597 <P>My alerts show 36, but when I look at the library there are only 2?</P> Fri, 05 Jul 2019 15:27:26 GMT TColes 2019-07-05T15:27:26Z https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1709986#M30597 <P>My alerts show 36, but when I look at the library there are only 2?</P> Fri, 05 Jul 2019 15:27:26 GMT https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1709986#M30597 TColes 2019-07-05T15:27:26Z https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1710263#M30668 <P>Hi TColes,</P> <P>&nbsp;</P> <P>What phone device are you using? Have you tried restarting your phone and/or power cycling your Base Station?</P> Fri, 05 Jul 2019 15:27:35 GMT https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1710263#M30668 JessicaP 2019-07-05T15:27:35Z https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1710286#M30673 I am using an IPhone 8, it have shut it down several times. <BR /><BR />I have also restarted the Arlo Base a couple of times Fri, 05 Jul 2019 16:43:38 GMT https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1710286#M30673 TColes 2019-07-05T16:43:38Z https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1710321#M30679 <P>Have you tried uninstalling the Arlo app, restart your iPhone, and reinstall the app to see if that helps?</P> Fri, 05 Jul 2019 20:21:55 GMT https://community.arlo.com/t5/Arlo-Pro-2/My-alerts-show-36-but-when-I-look-at-the-library-there-are-only/m-p/1710321#M30679 JessicaP 2019-07-05T20:21:55Z