topic Re: Arlo Pro 2 Camera draining battery in Arlo Pro 2

Arlo Pro 2 Camera draining battery

amspin — Fri, 07 Jun 2019 14:40:23 GMT

One of my 3 cameras starts to drain battery ultra fast. It could be some kind of firmware problem? I made the base station and cameras reset already.

Re: Arlo Pro 2 Camera draining battery

TomMac — Fri, 07 Jun 2019 16:49:28 GMT

charge up the batteries and swap the troubled camera to one of the other locations and verify if the issue follows the camera.

Are the all the same cameras? on same FW?

Re: Arlo Pro 2 Camera draining battery

amspin — Fri, 07 Jun 2019 16:51:00 GMT

Hi TomMac.

I have already done this. But the problem persist. All the cameras are the same. Seems like the problem is the battery or any firmware update.

Re: Arlo Pro 2 Camera draining battery

TomMac — Sat, 08 Jun 2019 12:57:25 GMT

If you checked the FW to confirm they are the same, and swapped a battery from another unit to see if the issue follows battery, then it is more than likely the camera

Only thing left is, you can remove the camera completely and bring it back as if new... if this does not fix the problem then you wll have to contact Arlo support for possible warranty.