https://community.arlo.com/t5/Arlo-Pro-2/I-have-random-11-second-recordings-in-library-but-never-launches/m-p/1702374#M28607 <P>What App are you using?<BR />Have you tried using the web portal?<BR />If you have iOS it will usually give a cocoa -1 error, chrome should download it. Play with VLC as audio header is incorrect.</P> Tue, 04 Jun 2019 20:36:31 GMT Dannybear 2019-06-04T20:36:31Z https://community.arlo.com/t5/Arlo-Pro-2/I-have-random-11-second-recordings-in-library-but-never-launches/m-p/1702371#M28605 <P>For the last few weeks I randomly have videos in my library that have thumbnail images and are listed as being 11 seconds long, but when selected I get a never ending spinning downloading icon, and the videos never launch. This randomly happens on all 5 of my pro2 cameras. Does anyone else see this problem?</P> Tue, 04 Jun 2019 20:36:21 GMT https://community.arlo.com/t5/Arlo-Pro-2/I-have-random-11-second-recordings-in-library-but-never-launches/m-p/1702371#M28605 RChobby 2019-06-04T20:36:21Z https://community.arlo.com/t5/Arlo-Pro-2/I-have-random-11-second-recordings-in-library-but-never-launches/m-p/1702374#M28607 <P>What App are you using?<BR />Have you tried using the web portal?<BR />If you have iOS it will usually give a cocoa -1 error, chrome should download it. Play with VLC as audio header is incorrect.</P> Tue, 04 Jun 2019 20:36:31 GMT https://community.arlo.com/t5/Arlo-Pro-2/I-have-random-11-second-recordings-in-library-but-never-launches/m-p/1702374#M28607 Dannybear 2019-06-04T20:36:31Z