topic Re: Arlo pro2 base station offline in Arlo Pro 2

Arlo pro2 base station offline

dropped — Sun, 26 May 2019 09:01:16 GMT

I have a bran new arlo pro 2, 3 cameras and base station.

however the base station keeps going offline.

The first time it went offline i did the following

1)reboot it = no luck

2) change network cable = no luck

3) factory reset = this worked for 4 hours, then went offline again.

4) turn it off and on again = no luck

5) delete the base station from the app, can no longer discovery it

this device sounds faulty to me, any ideas?

dropped — Sun, 26 May 2019 09:05:09 GMT

the current light status is

power = orange

internet = off

cameras = off

TomMac — Sun, 26 May 2019 12:47:36 GMT

power should be amber only during reboot....

exchange at purchase place or contact support;

dropped — Sun, 26 May 2019 19:39:13 GMT

Support are supplying a new power supply, i dont think it will change anything. But we will see.