https://community.arlo.com/t5/Arlo-Pro-2/Base-only-has-the-power-light-whole-system-is-down/m-p/1700050#M27794 <P>It could be a hardware problem but start by rebooting your modem, router and base, in that order. If still only the power LED lit, contact support since that's the only way to get hardware support:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Mon, 27 May 2019 14:00:46 GMT jguerdat 2019-05-27T14:00:46Z https://community.arlo.com/t5/Arlo-Pro-2/Base-only-has-the-power-light-whole-system-is-down/m-p/1699932#M27762 At midnight all of a sudden my base is not working. Only the power light is on. I have unplugged it and nothing has reset it. And calling customer service is a joke. Mon, 27 May 2019 07:16:02 GMT https://community.arlo.com/t5/Arlo-Pro-2/Base-only-has-the-power-light-whole-system-is-down/m-p/1699932#M27762 Orrfamily 2019-05-27T07:16:02Z https://community.arlo.com/t5/Arlo-Pro-2/Base-only-has-the-power-light-whole-system-is-down/m-p/1700050#M27794 <P>It could be a hardware problem but start by rebooting your modem, router and base, in that order. If still only the power LED lit, contact support since that's the only way to get hardware support:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Mon, 27 May 2019 14:00:46 GMT https://community.arlo.com/t5/Arlo-Pro-2/Base-only-has-the-power-light-whole-system-is-down/m-p/1700050#M27794 jguerdat 2019-05-27T14:00:46Z