topic Re: Camera reset by itself and unable to add siren to trigger in Arlo Pro 2

Camera reset by itself and unable to add siren to trigger

kasnh — Fri, 24 May 2019 22:01:55 GMT

Noticed today that one of my Arlo Pro 2 camera's LED battery indicator was on, it was set to off. I checked all my modes and that camera was gone.

Also, I'm unable to add the siren to trigger in any mode. Add Device>Choose Siren>Clicking "Next" does nothing.

Re: Camera reset by itself and unable to add siren to trigger

jguerdat — Fri, 24 May 2019 15:21:29 GMT

Reboot the base for starters.

Re: Camera reset by itself and unable to add siren to trigger

kasnh — Fri, 24 May 2019 15:45:29 GMT

Did that before posting.

Re: Camera reset by itself and unable to add siren to trigger

jguerdat — Fri, 24 May 2019 21:15:40 GMT

Remove the camera from Settings, My Devices and resync. You'll need to re-add it to any custom modes.

Re: Camera reset by itself and unable to add siren to trigger

kasnh — Fri, 24 May 2019 22:01:30 GMT

@jguerdat Great! Now the camera won't sync to the base...

Re: Camera reset by itself and unable to add siren to trigger

jguerdat — Sat, 25 May 2019 00:56:42 GMT

Have you rebooted the base and reset the camera by reinserting the battery? Are you only briefly pressing the base sync button and not holding it for 2 seconds? Details.