topic IOS Beta Package Detection App Crashing When Pressing The Feature in Arlo Pro 2

IOS Beta Package Detection App Crashing When Pressing The Feature

cshaks — Thu, 23 May 2019 18:36:06 GMT

If anyone from Arlo is monitoring this forum, clicking on the Beta package detection switch in the ios app will immediately crash the app.

IOS Beta Package Detection App Crashing When Pressing The Feature

Dirtfisher — Thu, 23 May 2019 18:36:18 GMT

Same issue

IOS Beta Package Detection App Crashing When Pressing The Feature

darlingbud — Thu, 23 May 2019 18:36:27 GMT

Same.

Re: Beta package detection

ShayneS — Thu, 23 May 2019 18:37:42 GMT

Do you have the latest version of the Arlo Mobile App & IOS 12.3 installed? What devices & version of IOS are you running?

Re: Beta package detection

ShayneS — Thu, 23 May 2019 18:49:31 GMT

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

Re: Beta package detection

nbl999 — Fri, 24 May 2019 21:17:13 GMT

Same

Re: Beta package detection

NavahoJo — Sat, 25 May 2019 02:18:20 GMT

It would be nice if ARLO would send emails to theri customers letting them know there is an issue on THEIR end instead of people messing with their equipment to get the issue solved. I am not getting notifications of camera movement and if I do get notifiactions it is for movemet from 7 days ago!! I hope they fix the issue. I see they are trying to get more money from us users with the new ARLO Smart...........correct me if I am wrong but didn't this problem start from their latest Arlo Smart?? Thank you for your help and hope everyone has a safe and happy holiday!!