topic Re: Pro 2 Activity Zone does not work! in Arlo Pro 2

Pro 2 Activity Zone does not work!

IMGORDON — Tue, 21 May 2019 00:22:18 GMT

I have spent several hours today trying to find a solution! There is NO save button available once you have created a new Activity Zone!

I have not found a single solution to this serious problem! All firmware is up to date. I have created/recreated zones. All cameras are hardwired. VERY frustrating!

This particular camera is useless until I can find a solution. This makes this area unsecure!

Firmware: 1.12.0.1_27940

Re: Pro 2 Activity Zone does not work!

Dannybear — Tue, 21 May 2019 00:47:31 GMT

If this is so using the iOS App then the save is dynamic as you adjust the windows it updates so just allow the busy icon to complete before adding more zones.
Do not try three zones as it will not work from other users experience.
When you’re finished selecting your zones back out of the App and return again to see if the zones have stuck correctly.

The web portal browser is an alternative with a save option.

You can delete the zones when using the iOS App by placing you finger on the zones listed and dragging left to show the delete function.

Hope this helps.

Re: Pro 2 Activity Zone does not work!

IMGORDON — Tue, 21 May 2019 16:03:30 GMT

Thanks for the reply! I kind of thought this was the case with IOS, however, the activity zone set, still, DOES NOT WORK.

I can only hope an update will fix this glitch!

Re: Pro 2 Activity Zone does not work!

ShayneS — Tue, 21 May 2019 20:30:33 GMT

@IMGORDON

Have you tried to reboot the base station? You can also reboot the camera by removing > re-inserting the battery?

Re: Pro 2 Activity Zone does not work!

IMGORDON — Fri, 31 May 2019 15:27:52 GMT

Yes, resetting the base station fixed the problem! Thanks👍