topic Re: Arlo Pro 2 Basestation wont turn on in Arlo Pro 2

Arlo Pro 2 Basestation wont turn on

Sdwyer-86 — Mon, 13 May 2019 18:09:00 GMT

I love the Arlo product, however i am now on my secound base station and arrived home from work today, to find it has turned off adn will not turn back on, have tried it in several workking socket outlets with no success.

Please let me know do you have a services centre or technition in the UAE?

Regards

Stephen

Re: Arlo Pro 2 Basestation wont turn on

jguerdat — Sun, 12 May 2019 17:43:10 GMT

Try testing the voltage from the power supply using a voltmeter. It should be 12 volts. If not, you may be able to find a similar or universal power supply that would work locally. Just make sure it has the same voltage and at least the same current (amps) capability as the arlo supply. You would also need to make sure the connector is the same size and has the same polarity.

You will need to open a case with support for any hardware issues:

https://www.arlo.com/en-us/support/contact.aspx

Re: Arlo Pro 2 Basestation wont turn on

Dannybear — Sun, 12 May 2019 22:55:32 GMT

In case you’re not aware, there’s a on/off switch next to the dc power socket on the base that is easily knocked.