topic Re: MODES Tab Missing - Pixel2 in Arlo Pro 2

Modes tab missing

xxxreoxxx — Tue, 23 Apr 2019 22:17:34 GMT

When i sign in my unit will not show a mode setting, only device and library. It used to show all 3 but now only the 2.

MODES Tab Missing - Pixel2

fall3non3 — Mon, 22 Apr 2019 21:56:11 GMT

As per the discussion from last year my Modes Tab has disappeared from the app on my Pixel 2 https://community.arlo.com/t5/Arlo-Stories/RESOLVED-MODES-Tab-Unavailable-on-Android/td-p/1566934/page/3 I have rebooted base station, reinstall app etc. Anyone also having this issue?

Re: MODES Tab Missing - Pixel2

JessicaP — Tue, 23 Apr 2019 22:16:51 GMT

Hi @xxxreoxxx,

Have you tried reinstalling the app on your device to see if that helps?

Hi @fall3non3,

Make sure your Base Station has the latest firmware version. Try to log out of the app, uninstall the app, restart your Google Pixel 2 device, reinstall the app and log back in.

Re: MODES Tab Missing - Pixel2

xxxreoxxx — Tue, 23 Apr 2019 22:25:38 GMT

Thanks for the reply. It seems the missing mode was solved just by restarting my phone. I restarted it and the mode showed up. Thanks again for your reply

Re: MODES Tab Missing - Pixel2

fall3non3 — Wed, 24 Apr 2019 09:11:30 GMT

Thanks Jessica,

I had tested that already.

I got it working today by uninstalling the app, removing the base station from devices, redoing the install, resyncing the camera and reinstaling the app.