topic Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop in Arlo Pro 2

Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

juliabell — Wed, 20 Mar 2019 16:53:09 GMT

I'm using a MacBook Pro (2018 model). As soon as I start watching my Arlo cameras via my.arlo.com, a fan starts running on my laptop and doesn't stop. Does anyone know what is causing this? Is there a way to prevent it? Julia Bell

Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

JessicaP — Wed, 20 Mar 2019 16:53:22 GMT

Hi @juliabell,

Which browser are you using to view the cameras? Have you tried clearing your cache/cookies to see if that helps or try using a different browser?

Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

juliabell — Wed, 20 Mar 2019 16:59:02 GMT

I discovered that it is only happening on Safari and not on Chrome - must be the plug-in for Safari is taking up too much CPU

Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

juliabell — Fri, 22 Mar 2019 15:35:21 GMT

spoke too soon - now it has started running the fan nearly continuously shortly after I start the streaming on chrome too.

Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

JessicaP — Fri, 22 Mar 2019 16:36:23 GMT

Is this happening when you're viewing live stream from Arlo? Or does this also happen when you watch other videos on other sites? You may want to try referring to Apple Support if your fans are running continuously.

Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

jguerdat — Fri, 22 Mar 2019 17:49:31 GMT

Got cats or dogs? Dusty location? Computer vents, filters and fans can clog quickly in certain situations, leading to higher temps. Check closely to see if anything is plugged or nearly so.

Re: Fan on MacBook Pro (2018) keeps running when viewing cameras online but doesn't stop

juliabell — Wed, 27 Mar 2019 17:08:15 GMT

When it happens, com.apple.webkit.webcontent shows greater than 100% CPU utilization in activity monitor. If stop viewing, that CPU utilization goes way down.