topic False Device on Arlo System Set Up but cannot delete device in Arlo Pro 2

False Device on Arlo System Set Up but cannot delete device

Herm — Tue, 19 Mar 2019 17:12:44 GMT

I inadvertently set up a "False Device" in the process of initial setup of my system. I have not been able to delete this device. Can this be done and can anyone offer a solution?

Re: False Device on Arlo System Set Up but cannot delete device

TomMac — Tue, 19 Mar 2019 17:13:07 GMT

Does it ( the device ) show up in settings?

If so see if Remove Device is there.

If not, you may have to remove all cameras and then the base, do a full reset ( hold reset about 10 secs till led flashes )

then reclaim base and add cameras as if new.

Re: False Device on Arlo System Set Up but cannot delete device

Herm — Tue, 19 Mar 2019 17:13:20 GMT

It does indeed show up and it can not be removed.

I had thought of your solution but did not want to go to all that trouble. I was looking for a simpler solution.

I may just leave it there as it causes no problems.

Thanks for your prompt reply.

Re: False Device on Arlo System Set Up but cannot delete device

TomMac — Tue, 19 Mar 2019 17:13:32 GMT

What fake device did you setup....?

Re: False Device on Arlo System Set Up but cannot delete device

jguerdat — Tue, 19 Mar 2019 17:12:56 GMT

Are you referring to the "second base" listed in My Devices? That's the siren and is there so you can name it for your own purposes.