topic Re: Not receiving push notifications on my iPhone (iOS) but iPad receives notification in Arlo Pro 2

Not receiving push notifications on my iPhone (iOS) but iPad receives notification

Schickimicki — Thu, 14 Mar 2019 16:10:34 GMT

Folks, suddenly I will not receive any push notifications on my iPhone (although video is being captured/stored in library). Strangely, my iPad continues to get push notifications. I already checked all my settings in the Arlo app as well as my iPhone and still, nothing...

Thanks

Re: Not receiving push notifications on my iPhone (iOS) but iPad receives notification

JessicaP — Thu, 14 Mar 2019 16:11:05 GMT

Hi @Schickimicki,

Have you tried to log out of the app, uninstall the app, restart your iPhone, reinstall the app and log in again?

Re: Not receiving push notifications on my iPhone (iOS) but iPad receives notification

Schickimicki — Thu, 14 Mar 2019 18:46:28 GMT

No, I had not but just did and thanks to you my dear, it’s working again!

Thank you!!