topic Re: Arlo Pro Push Notification Is Sending Multiple Ding Sounds After Update in Arlo Pro 2

Arlo Pro Push Notification Is Sending Multiple Ding Sounds After Update

Davb — Wed, 28 Nov 2018 01:10:17 GMT

When motion is detected on one of my 6 cameras the push notification sends me 6 ding sounds vice 1 like it use too. Anyone know why?

Multiple Notifications Should Be Combined Into One

fedork — Thu, 08 Nov 2018 18:16:14 GMT

I believe a few versions of the app back arlo android app would only show a single notification for any number of events that occured. Now it shows a separate notification for every event (and also there is a bug when it shows *multiple* noptifications for each). Result is that, if there was a period of high activity (someone moving in front of a camera for some period of time) I get DOZENS of notifications that flood notification bar. It is annoying and not useful. Please get this fixed!

Re: ArloPro push notification

Denbo — Fri, 23 Nov 2018 20:15:34 GMT

Hi, having the same issue and I set the notification sound to silent and no vibrate but it still dings. I have tried uninstalling and reinstalling the app with no luck. I also notice that the app has new features that allow for people, animal, vehicle detection but I only have one option which is people. I am getting too many notification now.

4 Tones Per Notification Arlo Pro

Fooflighter — Fri, 30 Nov 2018 21:09:56 GMT

With the latest update, it seems I am now getting 4 audible tones for each camera notification. This just started with the update on the 20th where it also introduced this Smart Arlo feature... I have turned off notification sounds in the main notification section of my S9+ as the app notification section doesn't work. I only have the notification set to vibrate now. Very annoying, thought I was losing my mind with all the audible alerts

Re: 4 tones per notification Arlo pro

steve_t — Tue, 27 Nov 2018 22:34:28 GMT

Same here on my S7 Edge

Re: 4 tones per notification Arlo pro

JoeCymru — Tue, 27 Nov 2018 22:50:30 GMT

Try this: Force stop the app. Clear cache. Clear data. Go to Cloud and Accounts.>Back up and restore>Switch off Automatic Restore under Google account. Uninstall app (from phone not Play Store). Reinstall. Switch back the Automatic Restore if you want.

One other thing: For a just-to-make-sure, I have a Samsung, so on the Back Up and Restore page, I go back between uninstall and reinstall by backing up and restroing my data on the Samsung Clound with the app gone. Then when I relaod the app from the Play Store I know it is clean and there are no overwrites.

Re: 4 tones per notification Arlo pro

njfoses — Tue, 27 Nov 2018 23:09:45 GMT

Same on my wifes S9.

Re: 4 tones per notification Arlo pro

Fooflighter — Tue, 27 Nov 2018 23:48:59 GMT

Tried that luminary... still same 4 audible alerts occurring

Notifications

Twoot — Wed, 28 Nov 2018 00:55:53 GMT

Since the update it doesn't notify my android all the time and sc sometimes late... everything's has been messing up this past week. It used to work fine

Re: ArloPro push notification

ShayneS — Wed, 28 Nov 2018 01:14:33 GMT

@Davb,

Have you updated to the latest version of Arlo Mobile App? Have you rebooted your base station & tested again?

@Denbo,

What version of the Arlo Mobile App are you running?

Re: Notifications

Ashleynickle — Wed, 28 Nov 2018 01:28:10 GMT

I am having the same problem and it is very frustrating. My husband just says send it back and get blink. I hope they issue a fix soon, I would rather stick with Arlo but I need to know when the cameras are set off and right now I can only see that if I go to the app. I do not get the notification that it has been activated

Re: Notifications

Wozzle69 — Wed, 28 Nov 2018 08:16:33 GMT

Mine too....just posted about some other issues since the update !

Re: ArloPro push notification

Denbo — Wed, 28 Nov 2018 17:46:38 GMT

I am using version 2.6.4_23200
Release date of 11/26/18

Arlo Po/Arlo Pro 2 Multiple Notifications

pattymelt — Fri, 30 Nov 2018 21:16:07 GMT

I'm recieving multiple push notifications again after the last update. What is the correct way to fix this issue? I fixed it before. But I'm missing something this time. A step by step guide would be nice. I'm up to 5 notifications per event. It is very annoying. I have a Galaxy Samsung S8. I notice there are multiple answers. And everytime I do the steps wrong it adds another notification.

Any help would be appreciated.

Thanks Pat

Re: ArloPro push notification

ShayneS — Wed, 28 Nov 2018 18:33:45 GMT

@Denbo,

What Device/Model/OS are you using?

Arlo Po/Arlo Pro 2 Multiple Notifications

steve_t — Fri, 30 Nov 2018 21:16:35 GMT

Is this with 2.6.4_23200? If so, that's disappointing to hear

Arlo Po/Arlo Pro 2 Multiple Notifications

pattymelt — Fri, 30 Nov 2018 21:16:48 GMT

Yes. 2.6.4_23200 Started with the last update (last week?) Continuing with the update today.

Re: ArloPro push notification

Denbo — Thu, 29 Nov 2018 00:54:49 GMT

Samsung note 8 smn950u
Android version 8.0.0

Re: 4 tones per notification Arlo pro

Fooflighter — Thu, 29 Nov 2018 15:44:51 GMT

Still waiting for others to chime in.., pun intended

Re: ArloPro push notification

ShayneS — Thu, 29 Nov 2018 18:39:50 GMT

@Denbo

Have you updated to the latest Arlo Mobile App 2.6.4 and tested this again?