topic CVR Is Constantly Loading Or Skipping To A New Time In The Timeline in Arlo Pro 2

CVR Is Constantly Loading Or Skipping To A New Time In The Timeline

Chipotle1 — Mon, 25 Feb 2019 18:22:20 GMT

Either I am doing something wrong (Quite possible) or trying to manuver around a cloud recording (CVR Paid Subscription) is a pain. I move the time line to the time I want to look at and it very rarly comes up it just spins and spins or it automatically moves the time line to another random time. I am not relying on a wireless connection on my computer while trying to review . It is hardwired. Thanks for any help

CVR Is Constantly Loading Or Skipping To A New Time In The Timeline

jayhova1 — Mon, 25 Feb 2019 18:22:37 GMT

I have noticed the same types of issues. Navigating around the timeline is buggy at best. I have found killing the mobile app then restarting it gets it back to a good state but then it will likely get funky again.

I am also wondering when they will add the ability to download clips from the CVR library. I have not seen a way to do this. I would really expect that this should be part of paying for the extra recording service. Kind of disappointed with the quality of this service so far.

Re: Video retrival from cloud

ShayneS — Mon, 25 Feb 2019 18:23:15 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support