https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Solar-Panel-not-working-Adapter-version-1-vs-Adapter/m-p/1681182#M23402 <P>I think the problem is not the Arlo Solar Panel itself but is the adapter version 2 that is connected to Camera (the male) part. We own 5 Arlo solar panels with the Adapter version 1 and they all work fine. We just bought another solar panel and we notice that the male end of the Arlo Solar Panel&nbsp; Adapter version 2 connection is different, it has the double round rubber that sticks out and this is making it more difficult to plug the male end of the adapter version 2 into the Arlo Pro Camera. I cannot understand why they change this. If you have a product that works fine and sometimes when change it to get creative, you make things worst. Watch the video and see for yourself, I do not know if your Arlo Solar Panel with the Adapter version 2 is working or not, but mines is not.&nbsp;</P> <P>I need to the Adapter version 1 that goes to the original Arlo Solar Panel. I need to ship the Adapter version 2 back to Arlo Net Gear and I need the original Arlo Solar Panel Adapter version 1. This could be many of you are having problems</P> <P>&nbsp;</P> <P><A href="https://www.youtube.com/watch?v=OU62AkxnmpU&amp;feature=youtu.be" target="_blank" rel="noopener">https://www.youtube.com/watch?v=OU62AkxnmpU&amp;feature=youtu.be</A></P> <P>&nbsp;</P> <P>****Watch the video I uploaded, this will explain it better.*****</P> Fri, 22 Feb 2019 21:19:22 GMT banking 2019-02-22T21:19:22Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Solar-Panel-not-working-Adapter-version-1-vs-Adapter/m-p/1681182#M23402 <P>I think the problem is not the Arlo Solar Panel itself but is the adapter version 2 that is connected to Camera (the male) part. We own 5 Arlo solar panels with the Adapter version 1 and they all work fine. We just bought another solar panel and we notice that the male end of the Arlo Solar Panel&nbsp; Adapter version 2 connection is different, it has the double round rubber that sticks out and this is making it more difficult to plug the male end of the adapter version 2 into the Arlo Pro Camera. I cannot understand why they change this. If you have a product that works fine and sometimes when change it to get creative, you make things worst. Watch the video and see for yourself, I do not know if your Arlo Solar Panel with the Adapter version 2 is working or not, but mines is not.&nbsp;</P> <P>I need to the Adapter version 1 that goes to the original Arlo Solar Panel. I need to ship the Adapter version 2 back to Arlo Net Gear and I need the original Arlo Solar Panel Adapter version 1. This could be many of you are having problems</P> <P>&nbsp;</P> <P><A href="https://www.youtube.com/watch?v=OU62AkxnmpU&amp;feature=youtu.be" target="_blank" rel="noopener">https://www.youtube.com/watch?v=OU62AkxnmpU&amp;feature=youtu.be</A></P> <P>&nbsp;</P> <P>****Watch the video I uploaded, this will explain it better.*****</P> Fri, 22 Feb 2019 21:19:22 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Solar-Panel-not-working-Adapter-version-1-vs-Adapter/m-p/1681182#M23402 banking 2019-02-22T21:19:22Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Solar-Panel-not-working-Adapter-version-1-vs-Adapter/m-p/1685039#M24277 <P><EM> I cannot understand why they change this. If you have a product that works fine and sometimes when change it to get creative, you make things worst.</EM></P> <P>&nbsp;</P> <P>The reason for change is the older model is some cases was allowing water intrusion.... the two rings are sort of o-ring sealers.</P> <P>They are more of a pin to get in place, but should be better as to keeping water out.</P> <P>&nbsp;</P> <P>You need to contach Arlo support if you can't get this to work for you.</P> Mon, 18 Mar 2019 13:32:10 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Solar-Panel-not-working-Adapter-version-1-vs-Adapter/m-p/1685039#M24277 TomMac 2019-03-18T13:32:10Z