topic Re: Subscription Plans in Arlo Pro 2

How Do I Switch Back To The Free Basic Plan?

nicholsbradley — Wed, 20 Feb 2019 17:52:42 GMT

I am currently on the Arlo Smart Premier plan and i want to swap back to the free basic plan. But when i go to plans under settings, I only have the option to pick a camera @ 2.99 for enhanced feature. I just want to go back to free basic plan..any help would be appericated.

Re: Subscription Plans

ShayneS — Wed, 20 Feb 2019 18:07:36 GMT

Hi nicholsbradley,

To cancel your Premiere or Elite plan you will need to go to Settings > Subscription > Cancel

I have attached a screenshot here that should help you locate the "cancel" button

Re: Subscription Plans

nicholsbradley — Wed, 20 Feb 2019 18:21:36 GMT

Thank you!!!Never seen the cancle option.

Re: Subscription Plans

ShayneS — Wed, 20 Feb 2019 21:19:49 GMT

nicholsbradley,

You are welcome. Let me know if you have any further questions.