topic Re: Lost Connection To All Cameras after somehow Base Station was unplugged in Arlo Pro 2

Lost Connection To All Cameras after somehow Base Station was unplugged

Piaso — Thu, 14 Feb 2019 16:32:27 GMT

I have 4 cameras and somehow my base station was unplugged and now the cameras aren’t working. How can I correct this.

Re: Lost Connection To All Cameras after somehow Base Station was unplugged

jguerdat — Thu, 14 Feb 2019 16:32:36 GMT

The batteries could be dead if the base was unplugged for a long time. When you reinsert a battery into a camera, does the camera LED flash blue to indicate power? What do the base LEDs show? What happens if you try to resync them?

Re: Lost Connection To All Cameras after somehow Base Station was unplugged

Piaso — Fri, 15 Feb 2019 02:08:56 GMT

I think that’s the issue. I don’t know how to re-sync my cameras.

Re: Lost Connection To All Cameras after somehow Base Station was unplugged

jguerdat — Fri, 15 Feb 2019 13:13:50 GMT

You think what's the issue? Dead batteries or loss of sync? Did you check/charge the batteries?

You resync the same way you initially did - briefly press the base sync button followed by the camera sync button.

If the issue is caused by dead batteries, recharge when you get the low battery warning at ~15% - don't let them keep discharging.