topic Re: Can’t Find basestation Pro 2 VMB4000 in Arlo Pro 2

Can’t Find basestation Pro 2 VMB4000

ijones — Tue, 12 Feb 2019 21:31:03 GMT

Hi,

Hi i can't find my Arlo Pro 2 basestation with the arlo app.

I have internet, first and second lamp is green. havent connected cameras yet.

i have repeated the steps many times. even reset the base two times. But i still can't find the base with the app.

Any sulotion please?

Re: Can’t Find basestation Pro 2 VMB4000

jguerdat — Tue, 12 Feb 2019 22:21:06 GMT

Your phone is on your WiFi, right? Is this at home?

Re: Can’t Find basestation Pro 2 VMB4000

ijones — Wed, 13 Feb 2019 01:49:42 GMT

Yes, my phone and my mac is on wifi. i tried with both and myarlo can't find the base.

Re: Can’t Find basestation Pro 2 VMB4000

jguerdat — Wed, 13 Feb 2019 14:24:48 GMT

When you say you reset, did you hold the reset button down until the LEDs flashed amber? If not, do so and let the base reboot. Try again. ALso, reboot your router since those have caused issues in the past.