topic Arlo Pro 2 - Cannot connect on to view cameras or utilities online using PC in Arlo Pro 2

Arlo Pro 2 - Cannot connect on to view cameras or utilities online using PC

mdjaskolka — Wed, 13 Feb 2019 01:31:53 GMT

I cannot connect to My Arlo using my desktop computer. I have tried three browsers (Chrome, FireFox and Edge). I fill in my username and password and then click Log In and nothing happens. I click Log In a second time and the screen flashes and returns to the log in screen. I click Log In a third time and I am told that my session has timed out. Please help. I am trying to log in to see if there is a way to set up a mode with 2 of my 4 cameras.

Thank you

Re: Arlo Pro 2 - Cannot connect on to view cameras or utilities online using PC

jguerdat — Wed, 13 Feb 2019 01:35:34 GMT

Are you using Kaspersky antivirus? You will need to allow access to arlo.netgear.com.

Re: Arlo Pro 2 - Cannot connect on to view cameras or utilities online using PC

mdjaskolka — Wed, 13 Feb 2019 01:47:21 GMT

How do I do that?

Re: Arlo Pro 2 - Cannot connect on to view cameras or utilities online using PC

jguerdat — Wed, 13 Feb 2019 14:22:58 GMT

Assuming you're using Kaspersky, do a search here on "Kaspersky" and check out the solutions posted. I don't use it so don't have the steps.