topic Re: Arlo Pro 2 Base Station will not comunicate with server in Arlo Pro 2

Arlo Pro 2 Base Station will not comunicate with server

GeirJS — Mon, 11 Feb 2019 12:12:59 GMT

Hi.
My Arlo system stopped to comunicate with the server. Everything seems to be ok..
All Leds are green, indicating that it is Powered on, Connected to the internet and all cameras connected.
Tips ?? It worked fine for several months, and one day not.....
Regards Geir

Re: Arlo Pro 2 Base Station will not comunicate with server

GeirJS — Mon, 11 Feb 2019 12:14:22 GMT

This is how the webpage looks....

Re: Arlo Pro 2 Base Station will not comunicate with server

TomMac — Mon, 11 Feb 2019 12:29:08 GMT

First, just try a power button reboot.... off then on, wait about 2 mins to fully reboot, test

Re: Arlo Pro 2 Base Station will not comunicate with server

GeirJS — Mon, 11 Feb 2019 12:40:25 GMT

HI.
I have tried that 4 times... Will do a 5.th try now, leaving the power off for 2 mins first...
The base station reboots as if everything was normal....
But... it is not. My app and web page both says "Base offline"....

All leds green, and the midle one blinks from time to time, indicating activity from base to server...

Re: Arlo Pro 2 Base Station will not comunicate with server

GeirJS — Mon, 11 Feb 2019 16:18:59 GMT

Found more info on the subject in community..
Seems many have experienced similar problems..
Sollution was, use mobile app, and remove all devices, included the base...
Restart basestation, add it using the app, and add camaras...
Works fine now.
Thanks Community 😄