topic Arlo Pro 2 - Camera Can See You On Live But Will Not Record in Arlo Pro 2

Arlo Pro 2 - Camera Can See You On Live But Will Not Record

Lesley123 — Fri, 08 Feb 2019 22:03:31 GMT

Camera can see you on live but will not record. What is my problem ?

Arlo Pro 2 - Camera Can See You On Live But Will Not Record

jguerdat — Fri, 08 Feb 2019 22:03:46 GMT

Check your active mode to ensure it's not disarmed.

Arlo Pro 2 - Camera Can See You On Live But Will Not Record

Lesley123 — Fri, 08 Feb 2019 22:03:59 GMT

It is not disarmed

Arlo Pro 2 - Camera Can See You On Live But Will Not Record

jguerdat — Fri, 08 Feb 2019 22:04:13 GMT

I assume you checked the mode and that the motion icon on the Devices tab is black, not gray. What mode are you using? If a custom mode, try using the Armed one.

Arlo Pro 2 - Camera Can See You On Live But Will Not Record

JehovasFitness — Fri, 08 Feb 2019 22:04:26 GMT

Welcome to my world.

I've posted about it several times and no help.

Have rebooted the base station, no luck.

2 Pro 2's that have CVR will not record motion, but do show the "Motion Man Icon" lit up when there is motion.

I have a Pro 1 that does the same. It did record though when sound is made.