topic Non stop motion during day in Arlo Pro 2

Non stop motion during day

DazJones21 — Wed, 06 Feb 2019 02:03:34 GMT

My back door camera is in full sunlight for most of the morning. It is almost always detecting motion. There is a road behind our house but not in view of the camera. I thought it was due to the wind, and leaves rustling five. I have my motion sensitivity below 20%. I don’t get notifications, but I can see the motion indicator on the camera. I have yet to change my front door camera battery, I had to recharge my back door three times already. It needs to be charged more than once a week. I only get one or two actual notifications, whereas I get more action at the front door. I have tried playing with the activity sounds, but it does not make a difference.

Re: Non stop motion during day

Louis_ArloPM — Wed, 06 Feb 2019 02:09:48 GMT

Could you pelase provide the following:

1. what camera you have, pro or pro 2

2. What phone you are using, are you using the latest app?

Couple things we could try

1) try to change the motion sensitivty using the web app (https://my.arlo.com) see if that makes a difference

2) Swap your front door and backdoor cameras. This could tell us if it is camera related or something else

Thanks

Re: Non stop motion during day

DazJones21 — Wed, 06 Feb 2019 02:14:27 GMT

iPhone XR, latest app, and the sensitivity is down below 20%.

I can switch the cameras, I guess that’s my only other option. Thank you for the reply.

Re: Non stop motion during day

Louis_ArloPM — Wed, 06 Feb 2019 02:18:45 GMT

Ok cool- keep us posted