topic Re: Pro2 - Not recording incoming traffic properly in Arlo Pro 2

Pro2 - Not recording incoming traffic properly

fancy1 — Sat, 02 Feb 2019 14:25:45 GMT

My Arlo Pro 2 was working great until I had to charge it. Then all of a sudden it seems to record outgoing fine, but only records incoming within 10-20 feet. It will not pick up incoming any longer from the distances it previously did any longer. Anyone else experience this problem?

Re: Pro2 - Not recording incoming traffic properly

TomMac — Sat, 02 Feb 2019 14:55:26 GMT

did you change the angle of camera ... ? aiming down a bit would lower disitance.

PIR maxs out to about 25ft for people

pull battery then replace to reset camera...test again.

Re: Pro2 - Not recording incoming traffic properly

fancy1 — Wed, 06 Feb 2019 18:10:35 GMT

hello @TomMac I Changed the angle of the camera to make sure it was covering the area correctly.

Yes, pulled battery out, and re-synced.

Prior to charging, it was previously detecting the motion of incoming traffic from the same distance as outgoing traffic being recorded leaving's distance going out. Now it will not detect incoming until it is almost right at the camera.

Re: Pro2 - Not recording incoming traffic properly

TomMac — Wed, 06 Feb 2019 20:29:04 GMT

Next , if you haven't yet, check the sense level and confirm it is not at the default of 80...

most of mine sit between 90 and 93%