Cannot Subscribe To Arlo Smart Premier

michaelm415 — Tue, 29 Jan 2019 19:17:39 GMT

I recently updated the softare updates via ios on my smart phone this January and noticed all my smart notifications on my Arlo Pro 2 device have disappeared. I have tried the following solutions suggested earlier in this forum but nothing has worked:

- I have uninstalled and reinstalled my cameras to my base station.

- Ensured that all my cameras and base station have the latest firmware

- Canceled my smart subscription and attempted to enroll in the Arlo Smart Premier with the inability to click complete payment which is grayed out (attempted with multiple browsers, including safari, chrome, internet explorer, and mozilla.

- Ensured that my billing name included my middile initial as staed on my credit card

Please help

Re: Cannot subribe to Arlo Smart Premier

ShayneS — Tue, 29 Jan 2019 19:18:18 GMT

Hi @michaelm415

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

topic Re: Cannot subribe to Arlo Smart Premier in Arlo Pro 2

Cannot Subscribe To Arlo Smart Premier

Re: Cannot subribe to Arlo Smart Premier