topic I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This in Arlo Pro 2

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

CaHelloooo — Mon, 28 Jan 2019 22:18:25 GMT

He can't see anything as it asks him to log in and he does not know the new password, but it is driving him nuts getting both his and my notices. We are friendly ex's..so I'd like to correct this. Currently under grant access it is 0..he can't stop it as he can't log into mine. Any suggestions?

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

jguerdat — Mon, 28 Jan 2019 22:18:51 GMT

Juse have him delete his app. There's no reason to have it installed.

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

AncientGeek — Mon, 28 Jan 2019 22:19:01 GMT

@CaHelloooo wrote:

He can't see anything as it asks him to log in and he does not know the new password, but it is driving him nuts getting both his and my notices. We are friendly ex's..so I'd like to correct this. Currently under grant access it is 0..he can't stop it as he can't log into mine. Any suggestions?

Check your email notification settings on your rules. He is probably listed there.

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

CaHelloooo — Mon, 28 Jan 2019 22:19:12 GMT

He has the same system at his house so that won't work.

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

AncientGeek — Mon, 28 Jan 2019 22:19:26 GMT

@CaHelloooo wrote:
He has the same system at his house so that won't work.

Check your email notifications in your rules. If his notifications to your cameras are coming though email, it could be there.

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

brh — Mon, 28 Jan 2019 22:19:41 GMT

@CaHelloooo

Under the Grant Access section, have you tried the Remove Friend button?

Brian

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

CaHelloooo — Mon, 28 Jan 2019 22:19:53 GMT

In that section, there are no names. Says (0)

I Removed Access For An Ex But He Still Gets Notices For My Cameras As Well As His. How To Fix This

jguerdat — Mon, 28 Jan 2019 22:20:06 GMT

Did you check your modes as @AncientGeek suggested? Push notifications are relative to an account being granted access but email notifications are done on a per camera rule selection.