topic Re: Arlo Camera's losing connection in Arlo Pro 2

Arlo Camera's Losing Connection/Signal

TracyB145 — Tue, 15 Jan 2019 19:12:08 GMT

I have 5 Arlo Camera's and 1 Arlo Pro 2 positioned around the outside of my house and all of the cameras near the front of my house have a week signal. I have tried the moving the base but that dosnt seem to help. Is it possible to add another base wirelessly to improve signal? If not what other options do I have? Is their a signal booster or extender?

Re: Arlo Camera's losing connection

ShayneS — Tue, 15 Jan 2019 19:13:54 GMT

Have you made sure the firmware is up to date on the devices? I have provided the link to the firmware release notes here - Firmware

Can you try to reboot the base station & test the signal again?

Re: Arlo Camera's losing connection

TracyB145 — Sat, 19 Jan 2019 12:20:14 GMT

I verified that the firmware is up to date, and have rebooted multiple times. I have 3 cameras outside the front of my house that always have a weak signal

Re: Arlo Camera's losing connection

jguerdat — Sat, 19 Jan 2019 14:27:34 GMT

A second base should improve the connection to the cameras since you would position it as close as possible to the cameras. WHat is your house construction? Stucco and some other construction can cause strength issue getting to outdoor cameras.