https://community.arlo.com/t5/Arlo-Pro-2/Unable-to-add-a-friend/m-p/1670967#M21311 <P>Sounds like you're using New to Arlo when logging in instead of following the directions in the email.</P> Thu, 17 Jan 2019 12:51:29 GMT jguerdat 2019-01-17T12:51:29Z https://community.arlo.com/t5/Arlo-Pro-2/Unable-to-add-a-friend/m-p/1670890#M21301 My sister removed my account and tried adding me back in through her phone. She typed the right email id and granted access. All it said was, the device does not exist. I tried it multiple times and tried restarting the base station and the app but it’s not adding me back in. Can someone help me ASAP!! Thu, 17 Jan 2019 06:55:32 GMT https://community.arlo.com/t5/Arlo-Pro-2/Unable-to-add-a-friend/m-p/1670890#M21301 V-Nan 2019-01-17T06:55:32Z https://community.arlo.com/t5/Arlo-Pro-2/Unable-to-add-a-friend/m-p/1670967#M21311 <P>Sounds like you're using New to Arlo when logging in instead of following the directions in the email.</P> Thu, 17 Jan 2019 12:51:29 GMT https://community.arlo.com/t5/Arlo-Pro-2/Unable-to-add-a-friend/m-p/1670967#M21311 jguerdat 2019-01-17T12:51:29Z