topic Re: Timeline keeps going back to live in Arlo Pro 2

Timeline keeps going back to live

Ownedbybuddy — Thu, 11 Oct 2018 00:43:40 GMT

Hi there. Im having problems with the Timeline feature on my Pro-2; i can't access anything at all from the Timeline - if i try lining up the time for (for example) 2:00am, it immediately reverts back to 'live'-time.

Having looked online for some answers to this problem, it seems as though this problem is emerging in a few other systems (ie Arlo-Q), so im just wondering what's going on here? I've got some neighbours who have taken to using the front of my residence as target practice for whatever they can throw in the early hours of the morning, so this situation with the Timeline is not helping me at all.

Cheers

Re: Timeline keeps going back to live

JessicaP — Thu, 11 Oct 2018 19:54:50 GMT

Hey @Ownedbybuddy,

Our engineering team is investigating this problem. We appreciate your patience and understanding and will provide any update as soon as we have more information to share.

Re: Timeline keeps going back to live

silipcamera — Sun, 21 Oct 2018 14:40:12 GMT

I have the same problem. Any solutions from Arlo or prorate from the service plan?

Re: Timeline keeps going back to live

Emil87 — Thu, 10 Jan 2019 11:15:16 GMT

I have the same problem. Its really anoying when u pay so much for the system.
Arolo admin, please send me a email asap its fixed!

Re: Timeline keeps going back to live

JamesC — Thu, 10 Jan 2019 17:44:23 GMT

Emil87,

Are you allowing the timeline to load fully before selecting a different time?

JamesC