topic Arlo App Update 01/07/19 The Connection To The Camera Has Timed Out in Arlo Pro 2

Arlo App Update 01/07/19 The Connection To The Camera Has Timed Out

Cdofam_898 — Thu, 10 Jan 2019 00:34:43 GMT

Since the app update 01/07/19 I have had issue when I am viewing live feed. I keep getting message " the connection to the camera has timed out. " after very short time of watching live feed. I started having this issue after the Jan 07th update

Arlo App Update 01/07/19 The Connection To The Camera Has Timed Out

Ceanag — Thu, 10 Jan 2019 00:35:03 GMT

Same here ...however the message I get is "The connection to the media server has timed out" ...extremely annoying !!!

Arlo App Update 01/07/19 The Connection To The Camera Has Timed Out

Retired_Member — Thu, 10 Jan 2019 00:35:16 GMT

I have the same problem. One camera keeps reporting I have a poor connection but prior to this bad update it was fine. Also this update keeps changing my video settings for Power Management from Best Video to Best Battery Life. I changed it on my phone and online several times and it keeps reverted back to the poor video quality. What good is that when you need sharp video. I wish Arlo would stop updating this app and making it worse. I'm also getting notifications to subscribe which I am not interested in. The last time I had the ripoff subscription, they overcharged me for two different ones for the same time period. I never did get a refund for the higher priced subscription that I cancelled during the previous billing cycle so they essentially stole my money. Arlo cameras are crap and so is the company. I hope they go out of business.

Arlo App Update 01/07/19 The Connection To The Camera Has Timed Out

jguerdat — Thu, 10 Jan 2019 00:35:27 GMT

Seems to be working fine here.