https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Pro-Will-Not-Update-To-New-Firmware/m-p/1666242#M20215 <P>camera will not update to the new HW version (HW8 -now), while others are (HW 11).&nbsp; it evern has a fully charged battery.</P> Mon, 07 Jan 2019 19:20:20 GMT alvarezs 2019-01-07T19:20:20Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Pro-Will-Not-Update-To-New-Firmware/m-p/1666242#M20215 <P>camera will not update to the new HW version (HW8 -now), while others are (HW 11).&nbsp; it evern has a fully charged battery.</P> Mon, 07 Jan 2019 19:20:20 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Pro-Will-Not-Update-To-New-Firmware/m-p/1666242#M20215 alvarezs 2019-01-07T19:20:20Z https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Pro-Will-Not-Update-To-New-Firmware/m-p/1666319#M20235 <P>Reboot the base. Remove the camera from Settings, My Devices and resync.</P> Mon, 07 Jan 2019 19:20:34 GMT https://community.arlo.com/t5/Arlo-Pro-2/Arlo-Pro-Will-Not-Update-To-New-Firmware/m-p/1666319#M20235 jguerdat 2019-01-07T19:20:34Z