topic Re: Arlo Pro 2 Speaker Not Working in Arlo Pro 2

Arlo Pro 2 Speaker Not Working

NorCalRob — Mon, 31 Dec 2018 18:02:50 GMT

I just purchased and installed an Arlo Pro 2 camera. It is on battery power. I am not able to get the speaker to work at the camera.. I am using an iPhone and tried to press/hold the microphone button on my phone, but am not hearing anything from the camera.. Can I adjust the volume? Is the issue because the camera is on battery power? Is it merely operator error? Thx!

Re: Arlo Pro 2 Speaker Not Working

Streak2 — Mon, 31 Dec 2018 18:28:44 GMT

Go into audio settings for that camera and make sure that microphone is set to on.

Re: Arlo Pro 2 Speaker Not Working

NorCalRob — Mon, 31 Dec 2018 18:30:56 GMT

The microphone and speaker are on. Volume is set to 97%. I can hear sound from the camera to my phone, but not the other direction.

Re: Arlo Pro 2 Speaker Not Working

Streak2 — Mon, 31 Dec 2018 18:41:23 GMT

I assume you only have 1 camera so can't test this on another camera?

Login using https://arlo.netgear.com/ from a web browser, use the computers microphone and then see if the audio on the camera will work. If so then we know it's an Iphone/app issue.

Re: Arlo Pro 2 Speaker Not Working

NorCalRob — Tue, 01 Jan 2019 00:49:54 GMT

Streak2--

That's it! The speaker works on my one camera when I use th laptop, but not the phone. Now to work on the phone/speaker issue as I have eliminated the other issues. THANKS!

Re: Arlo Pro 2 Speaker Not Working

Streak2 — Tue, 01 Jan 2019 02:13:42 GMT

Try and reinstall the app on your phone. That often fixes these weird quirks.

Re: Arlo Pro 2 Speaker Not Working

ertriad — Mon, 07 Jan 2019 18:05:24 GMT

Before reinstalling the App, check the Apps settings on your phone. In mine, I found my microphone was turned OFF !!!