Arlo schedules being deleted

Staplefunk — Fri, 28 Dec 2018 09:22:26 GMT

I've been using Arlo with 6 Pro 2 cameras. I primarily use geofencing which utilises a schedule when in Home mode. This schedule is either Armed overnight or, during the day, just arms my external and Garage cameras so I get alerted about outside stuff but not inside, this is named 'Outside only'.

I've had several issues with this.

1) The Schedule is arbitrarily changed with the 'Ouside Only' mode being deleted from the schedule entirely

2) The Garage Camera's setup in 'Outside Only' gets changed without action from me and motion detection is disabled.

3) When motion detection is enabled on the garage camera it doesn't work

4) Motion detection testing doesn't appear to work on any of my cameras. I can never get a flashing LED.

Also, is it possible to enable geofencing for a guest user such that when they are at my home the system moves to home mode but without providing access to any camera feeds? We have a cleaner and if I disable the system remotely when she is there I often forget to re-enable it. Either that or a snooze function on the alerts etc

Thanks

Re: Arlo schedules being deleted

ShayneS — Fri, 04 Jan 2019 17:08:53 GMT

Have you tried to reboot your base station & test again?

You can select the devices you would like to allow access to with the granted access feature. I have provided a link with more information,

What privileges do my friends have when I grant them access rights in my Arlo account?

topic Arlo schedules being deleted in Arlo Pro 2

Arlo schedules being deleted

Re: Arlo schedules being deleted