topic Re: Arlo Pro 2 - Quality in Arlo Pro 2

Arlo Pro 2 - Quality

BennyBiz — Mon, 24 Dec 2018 04:27:44 GMT

Hi. I bought the arlo pro 2 camera set (with 3 cameras). 2 of the cameras quality is good. The third camera quality is definitely different and very average. Please note all three cameras mirror the exact same settings. I have tried cleaning the camera and I have swapped the cameras to check positioning, light etc...and still no improvement. For example I placed the 2nd camera where the 3rd camera is housed and the image was perfect. And I placed the 3rd camera where the 2nd camera is housed and the image was crap. I'll attach a pic of camera 3. Grainy AF

Re: Arlo Pro 2 - Quality

steve_t — Mon, 24 Dec 2018 06:18:45 GMT

Do you use Best Video for the video quality?

Re: Arlo Pro 2 - Quality

BennyBiz — Mon, 24 Dec 2018 11:36:39 GMT

Sure do and on all 3 cameras. All settings mirror each other which is odd why one camera is poor quality and the other 2 are great

Re: Arlo Pro 2 - Quality

jguerdat — Mon, 24 Dec 2018 14:08:42 GMT

I'd like to see the others in the same location but that's not really needed. The image you provided doesn't seem horrible but if you say it's different, it's different.

The fastest way to fix it is to swap at the store.

Re: Arlo Pro 2 - Quality

Paul_FCCL — Tue, 25 Dec 2018 04:13:59 GMT

Same here.....can’t say it looks that bad. Wonder how much better the other ones are.

Re: Arlo Pro 2 - Quality

BennyBiz — Tue, 25 Dec 2018 04:18:37 GMT

Here is camera 2. Different location.
Quality is distinctively better.

Re: Arlo Pro 2 - Quality

Paul_FCCL — Tue, 25 Dec 2018 04:40:34 GMT

Yes........second pic is definitely clearer. In comparison, the first one looked as if camera lens may need cleaning or something. Since you already did that, as jguerdat suggested may be best returning it.